1. Do you offer self-check-in?
Yes, to enter the facility, as well as to enter your rooms, we have digital keys ready for you. You’ll receive a code you should use, and you can open and close the doors with just that.
2. Is there parking available?
To get private parking, you must place a request in advance!
3. Do you offer luggage storage?
No, we don’t. But there’s luggage storage close to our accommodation!
4. Do you have Wi-Fi?
Yes, we provide complimentary high-speed Wi-Fi in every suite.
5. Can I smoke at the property?
Unfortunately non of our rooms and suites have a smoking area. Smoking is allowed just outside the building.
6. What about fresh towels and linens?
All of our suites come with fresh towels and linens.
7. Are pets allowed?
Unfortunately, while we love our furry friends as much as you do, we cannot accommodate them in our creative suites.
8. What’s the cancellation policy?
Cancel 30 days, or more, in advance of check-in to receive a full refund. Cancellation requests 14 days, or more, in advance of check-in receive a 50% refund. Unfortunately, cancellations occurring less than 14 days before check-in is 100%.
9. Do you have a reception?
No, you will have your point of contact will be your guest relationship manager, who will contact you upon booking. Ensure you provide the correct contact details when you book.
10. What time can I check in and check out?
Check-in time is 2:00 PM (local time) and check-out time is 10:00 AM (local time).
11. Do you offer breakfast?
Unfortunately not, but there are some great breakfast places in the area
12. Do you offer airport transfers?
Yes, we can ensure airport pickup/drop off if it’s requested. This has an extra fee.
13. Do you have cots available?
Yes, for children up to 2 years of age, it is possible to add a cot to their parent’s room free of charge. The availability of cots is limited, so we advise you to request them when booking.